| Pennant Accounts Feeder Application FAQ |
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How does the Feeder App fit in with Pennant Accounts?
The Feeder App is part of the Pennant Accounts project and is a bolt-on to the Banner software.
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Does the advent of the feeder eliminate the SRFS calendar?
BRS calendar & cut-off dates & times are still in effect
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Can I get a complete record of all student activities from the Feeder?
Feeder Application views & reports represent the status of batches along with the related transactions. Those views and reports are therefore just a slice of student activity. A more comprehensive picture of the student, such as account balance, hold status and other important information can be found in the Banner application or in the Student Account Summary.
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How will training be accomplished after we go live?
The Feeder team is developing an On-Line module, available through Knowledge Link, which should be available shortly.
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Is the Feeder the only mechanism to enter transactions into Banner?
- The Feeder is used primarily for batch transactions; there are forms in Banner which are the functional equivalent of today’s SAJ screens.
- Exemptions are the exception to this rule; exemptions, for example acceptance deposits, can only be processed into Banner via the Feeder.
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How do I get access to the application?
If you are part of the original (pre-live) feeder community then you have already been contacted & your user identity along with your role has been created, assuming of course you completed the validation exercises.
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What is SFTP?
Secure File Transfer Protocol (SFTP) is a network protocol for secure file transfer
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What file types or formats are supported by the Feeder?
The feeder supports file transfer as a comma separated value (CSV), fixed length flat file in Banner &, legacy format, along with specialized formats to accommodate outside vendors and systems.
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Where can I read more about the functionality, and transaction types of the feeder?
A user guide is available for your review at www.tbd.upenn.edu
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What can I include in my file transmissions?
Each batch can contain only ‘like’ transaction types; in other words a batch cannot contain a combination of charge/payments and exemptions or any other combination.
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Once I send in a batch how long before the transaction appears in Banner?
All batches are posted to Banner via a nightly process. In an emergency you can contact the Student Accounts team and have they ‘send’ the batch to Banner in real-time, outside of the nightly process.
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How do I report out of the Feeder Application?
Currently there are four native reports in the Feeder app, and other report can be created with access to the Data Warehouse.
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Why is my Pennant Accounts access denied when I leave the application and try to re-enter?
If you exit the Pennant Accounts application and then try to re-enter by refreshing the browser or opening a new tab or window, your browser will generate a series of error messages. These include a Java runtime exception and on-logon trigger exceptions.
To re-enter the application, you must exit or quit your browser and launch a new browser session before signing back in to Pennant Accounts with your PennKey and password.
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