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What is the difference between NGSS and Pennant?
The Next Generation Student System (NGSS) project is delivering Pennant. Details on the phases of pennant are available here.
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I knew the subcode to use, but where can I find what the detail code equivalent is?
Subcode-to-Detail-Code mappings are available in the Subcode Mapping Inquiry application, which is part of Pennant Plus. Training on how to use this application will be available to all Pennant users. The subcode-to-detail-code mapping table can also be queried from the data warehouse.
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What student records can be viewed and updated in Pennant Accounts?
For Pennant’s initial release, only those records required for Pennant Accounts functions have been loaded. Additional records will be loaded for future releases of Pennant.
Initial migration to Pennant Accounts in the fall of 2015 included records for all students who had at least one Accounts Receivable (AR) transaction (that is, a charge/payment or balance forward transaction that does not equal zero) after July, 2013, or who have an AR hold. In other words, records were migrated for all students with transactions in current Bursar detail and intermediate files (approximately the last two academic years of students), as well as students with active AR holds (Hold types/office: FB/BURS, GH/BURS, CB/CLCT, and SA/CLCT) in SRS.
AR transactions were not migrated for any students whose accounts were fully paid as of July, 2013.
Migrated records include all historical transactions from the legacy billing system except for deferments and balance forward transactions, which were not converted. A minimum set of SRS data was also migrated to support AR processing in Pennant’s Banner software. Note that SRS remains the system of record for biographical, demographic, and academic information. Changes these categories of data in SRS are synchronized in real time to Banner to support AR processes. Some basic academic information, by term, is visible on the Pennant Student Accounts Summary (PSAS) screen.
Records for incoming students will be added to Pennant when they meet one of these conditions:
- They have a Penn ID and at least one SRS student term (RT) record for the Fall 2015 term or later.
- They have a Penn ID and are matriculated into the SPC (English Language Program) division with an APS entry term of Fall 2015 or later.
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How do I know which detail codes I have permission to use when I enter an online transaction?
Use the Detail code/subcode mapping inquiry function in Pennant Plus to look up the appropriate detail codes based on the subcodes you currently use.
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What is the Student Identifier (ID) in Pennant?
Penn ID is the Student Identifier (ID) in Banner. SRS will remain the official system of record for student biographic, demographic, and academic data throughout Release 1 of Pennant. Banner will be the official system of record for Student AR data.
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How do charge/payment transactions in Pennant relate to BRS transactions?
Charge/Payment transactions in Banner are similar to the legacy BRS transactions, but are represented by Detail Codes (see Pennant Point #4), instead of legacy subcodes. In Banner, all charge/payment transaction amounts are initially entered as positive numbers. A negative sign is only needed for correcting entries that reduce or reverse a previous transaction.
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Where are comments and notes stored?
During Release 1 of Pennant, the SFSEASI CMT screen will remain the system of record for storing all comments and notes about interactions with students and their families. The Pennant AR comment form is utilized to hold only specific AR information such as a student's Line of Credit Eligibility and his/her Direct Deposit account status.
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How do student privacy settings work?
Students’ Privacy settings governing release of information to other individuals remains sourced in SRS. These settings can be viewed in SRS (Screen 015, 016, 017, 018) and in SFSEASI with the F3 Function Key.
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How do exemption authorizations work?
Exemption authorizations permit targeted payments to a student's account based on specific charges. More information on exemptions is available in Pennant Point #8.
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How do Accounts Receivable (AR) holds work in Pennant?
Accounts Receivable (AR) holds will be sourced in Banner and synchronized to SRS in near real time as changes occur. These are viewable in SRS (hold office PNNT), but can only be changed in Banner. To temporarily suspend (i.e., formerly known as waiving) a hold in Banner, you must end-date the hold, and enter another hold with a future start date. Examples of AR holds in Banner include:
| Hold Type |
Pennant |
SRS |
| Financial Hold |
1F |
FB |
| Graduation Hold |
1G |
GH |
| Collection Receivable Hold |
1C |
CB |
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What is the difference between the new memo and old deferment/temporary credit?
- Memos are similar to deferments in that they provide temporary credit on the student’s account in order to temporarily reduce the amount due on the student’s bill. Unlike deferments, however, memos do not generate any accounting entries in the General Ledger
- Memos are automatically removed (expired) when actual financial aid credit relevant to that memo is posted to the student’s account. Any unexpired memo remaining after a certain date in each term is automatically expired.
- Memos are only used for the fall and spring terms. More information about memos is available in Pennant Point #10.
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How do I post a memo?
- Most memos are posted via automated feeds from SRFS or Student Financial Aid.
- In special circumstances, counseling staff in SRFS can post what is called an “AR memo” to the student’s account in order to provide temporary credit on the student’s account – essentially deferring payment of that portion of the student’s bill – for a specific period of time. AR memo’s are NOT related to specific sources of financial aid, but are provided as a customer service to families who are experiencing a temporary hardship in paying the bill. AR memos are set to automatically expire usually within 6 to 8 weeks after the start date of the fall or spring term.
- More information about memos is available inPennant Point #10
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Should I access Pennant Accounts through the Student Account Summary screen or another way?
- U@Penn under “Student Advising & Admin Resources
- Pennant Student Account Summary Links
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How do I learn how to use the Student Account Summary screen?
Online training in using the Pennant Student Account Summary (PSAS) is available in Knowledge Link
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What screens are going away within SFS EASI and what screens will remain?
- BAD & BAS are going away within SFS EASI
- CMT & DDR Will remain on SFS EASI
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How can I be trained to use SFS EASI?
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How do I gain access to Pennant?
U@Penn under “Student Advising & Admin Resources”
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Why is my Pennant Accounts access denied when I leave the application and try to re-enter?
If you exit the Pennant Accounts application and then try to re-enter by refreshing the browser or opening a new tab or window, your browser will generate a series of error messages. These include a Java runtime exception and on-logon trigger exceptions.
To re-enter the application, you must exit or quit your browser and launch a new browser session before signing back in to Pennant Accounts with your PennKey and password.
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